On December 12, 2016, the 21st Century Cures Act was signed that mandates that all Medicaid administering states implement an electronic visit verification (EVV) program for all personal care services and home health services that require in-home services. The 21st Century Cures act requires that states implement EVV for all personal care services by January 1, 2020 and Home Health services by January 1, 2023.

The Department of Social Services (DSS), their Medicaid Management Information System (MMIS) contractor Gainwell Technologies, and Sandata Technologies, Inc. have successfully implemented Connecticut's Electronic Visit Verification (EVV) for agencies providing services to the following waivers in the Connecticut Medical Assistance Program (CMAP):

• Autism
• Acquired Brain Injury (ABI)
• Connecticut Home Care Program for Elders (CHC)
• Mental Health Waiver
• Personal Care Assistance (PCA)

Throughout the implementation of EVV, many enhancements and improvements to the EVV system have been made based on provider feedback. Among the enhancements and improvements made were the increase of time tolerance to reduce check-in and check-out exceptions, the ability to schedule visits without a prior authorization, the addition of additional optional service codes, the ability to capture as many client service locations as needed, and the ability to create a temporary client to utilize the scheduling feature. DSS continues to welcome comments and feedback from the provider community to improve the EVV program. DSS has been, and will continue to be, transparent with its rationales, intent and dissemination of information in and around this program.

This site provides the most up to date information on the EVV program. Please visit this site often to obtain the most current information published to the EVV provider community.

About Implementation

Click on the link below for the most current information on the EVV Home Health Implementation.

EVV Home Health Implementation

Click on the link below for the most current information on the EVV Personal Care Services (PCS) Implementation.

Open Vendor EVV Model Implementation for Personal Care Services

Please note: this web page only provides information on the agency EVV program. For information regarding the consumer direct EVV program, please see the Allied Community Resources EVV webpage or the DSS Consumer Direct EVV webpage.