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Telehealth Important Messages Search Results
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- 2025 Important Messages Archived
Message Effective DateTitle
12/15/2025-01/15/2026

Hospital Monthly Important Message (Posted 12/15/25)
12/10/2025-12/31/2025

Attention Acquired Brain Injury (ABI), Autism, Connecticut Home Care (CHC), Mental Health (MH), and Personal Care Assistant (PCA) Waiver Service Providers and Home Health Providers: Export Files Created from 12/03/2025 - 12/08/2025 for Electronic Visit Verification (EVV) Claims (Posted 12/10/25)
12/02/2025-12/02/2025

Emergency Down Time Notification (Posted 12/2/25)
11/21/2025-12/31/2025

Attention Home and Community Based Service (HCBS) and Home Health Providers: PAYMENT DATE CHANGE: Important Update regarding Value Based Outcome Payments (Posted 11/21/25)
11/21/2025-12/31/2025

Attention Autism Spectrum Disorder (ASD) Providers: Addition of Autism Spectrum Disorder (ASD) services for the HUSKY B population (Posted 11/21/25)
11/17/2025-12/14/2025

Hospital Monthly Important Message (Posted 11/17/25)
10/29/2025-12/31/2025

Attention All Inpatient Hospital Providers: 3M Grouper and DRG Calculator for ICD-10-CM Updates (Posted 10/29/25)
10/28/2025-12/31/2025

Attention Outpatient Hospitals: CMAP ADDENDUM B Updated (October 29, 2025) (Posted 10/28/25)
10/10/2025-11/16/2025

Hospital Monthly Important Message (Posted 10/10/25)
10/09/2025-12/01/2025

Attention Certified Dietitian Nutritionists, Physicians, Physician Assistants, Certified Nurse Midwives, Advanced Practice Registered Nurses, Federally Qualified Health Centers, Outpatient Hospitals, and Rehabilitation Clinics: Updates to Table 26 for Medical Nutrition Therapy (MNT) Services (Posted 10/9/25)
10/07/2025-11/30/2025

Attention Inpatient Hospital Providers: Community Health Network of Connecticut Inc. (CHNCT) Inpatient Elective Authorizations (Posted 10/7/25)
09/25/2025-12/01/2025

Attention All Providers: UPDATED Public Comment Open for CT's Application for Rural Health Transformation Program (Posted 9/29/25)
09/18/2025-11/30/2025

Attention All Providers: LifeScan Diabetic Supply Products (Posted 9/18/25)
09/17/2025-11/30/2025

Attention All Providers: Public Comment Open for CT's Application for Rural Health Transformation Program (Posted 9/17/25)
09/15/2025-10/09/2025

Hospital Monthly Important Message (Posted 9/15/25)
09/08/2025-12/31/2025

Attention Home Health Agencies: Update on Care of Older People in their Environment (COPE)/Confident Caregiver (Posted 9/8/25)
09/08/2025-12/31/2025

Attention Occupational Therapist (OT) Groups and Individual OTs: Sign up to become a Care of Older People in their Environment (COPE)/Confident Caregiver provider (Posted 9/8/25)
08/18/2025-09/14/2025

Hospital Monthly Important Message (Posted 8/18/25)
08/06/2025-12/31/2025

Attention Acquired Brain Injury (ABI), Autism, Connecticut Home Care (CHC), Mental Health (MH), and Personal Care Assistant (PCA) Waiver Service Providers and Home Health Providers: Electronic Visit Verification (EVV) Reminder: How to Contact Sandata Customer Care (Posted 8/6/25)
07/31/2025-09/30/2025

Attention BH Clinics and ECCs - Children's Mental Health Urgent Crisis Centers: ACTION REQUIRED - Children's Mental Health Urgent Crisis Centers Certification Letter Upload Instructions and Billing Reminder (Posted 7/31/25)
07/22/2025-09/15/2025

Attention Home Health Agencies and Access Agencies providing In-Home Services and Supports to Medicaid Members: Important Reminder for Recipients of the In-Home Safety Enhancements Awards (Posted 7/22/25)
07/21/2025-12/31/2025

Attention Physicians, Physician Assistants, Advanced Practice Registered Nurses, Certified Nurse-Midwives, Medical Clinics and Federally Qualified Health Centers: REMINDER: Connecticut Medical Assistance Program (CMAP) Coverage of Behavioral Health Screenings in Primary Care (Posted 7/21/25)
07/18/2025-08/15/2025

Attention Select Providers: Important Update Regarding Eligibility for Value Based Outcome Payments (Posted 7/18/25)
07/17/2025-08/17/2025

Hospital Monthly Important Message (Posted 7/17/25)
06/26/2025-11/15/2025

Attention Home Health Agencies: 10% Rate Add-On Extended for COPE, Confident Caregiver, and CAPABLE Services through September 30, 2025 (Posted 6/26/25)
06/25/2025-11/01/2025

Attention Ophthalmologists, Optometrists, Opticians, Outpatient Hospitals, and Hearing Aid Providers: Children's Health Insurance Program/HUSKY B Services - Elimination of Allowances for Eyeglasses and Hearing Aids - DSS Payment in Full (Posted 6/25/25)
06/24/2025-08/01/2025

Attention ICF/IID Provider: Medicaid State Plan Amendment: Reimbursement Update for Private Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) (Posted 6/24/25)
06/24/2025-08/01/2025

Attention Nursing Facility Provider: Nursing Facility Reimbursement Public Notice (Posted 6/24/25)
06/24/2025-08/01/2025

Attention Hospital Providers: Non-Governmental Independent Financially Distressed Hospitals - Outpatient Supplemental Payment Public Notice (Posted 6/24/25)
06/24/2025-08/01/2025

Attention Federally Qualified Health Center: Federally Qualified Health Center Change in Scope Revisions and Alternative Payment Methodology Public Notice (Posted 6/24/25)
06/24/2025-08/01/2025

Attention Chronic Disease Hospital Providers: Chronic Disease Hospital Reimbursement Public Notice (Posted 6/24/25)
06/16/2025-07/16/2025

Hospital Monthly Important Message (Posted 6/16/25)
05/30/2025-09/01/2025

Attention Federally Qualified Health Center (FQHC) Providers: FQHC Certification Letter Upload Instructions and Billing Reminder (Posted 5/30/25)
05/20/2025-12/31/2025

Attention ICF/IID Providers: Supplemental Public Notice (Posted 5/20/25)
05/19/2025-06/15/2025

Hospital Monthly Important Message (Posted 5/19/25)
05/08/2025-12/31/2025

Attention Acquired Brain Injury (ABI), Autism, CT Home Care (CHC), Personal Care Assistance (PCA) Waiver Service Providers and Community First Choice (CFC) Support and Planning (S&P) Coach Service Providers: IMPORTANT Information on the Medicaid Provider Re-enrollment Process (Posted 5/8/25)
05/05/2025-08/01/2025

Attention Behavioral Health and Enhanced Care Clinic (ECCs) Providers: Prior Authorization Reminder (Posted 5/5/25)
04/30/2025-07/30/2025

Attention All Inpatient Hospital Providers: Diagnosis Related Grouper (DRG) Update (Posted 4/30/25)
04/30/2025-07/30/2025

Attention Outpatient Hospitals: CMAP Addendum B Updated (April 1, 2025) (Posted 4/30/25)
04/28/2025-07/15/2025

Attention Safe Harbor Trading Partners: Action Required: Safe Harbor Real-Time Connectivity for 270/271 Eligibility and 276/277 Claim Status (Posted 4/28/25)
04/14/2025-05/18/2025

Hospital Monthly Important Message (Posted 4/14/25)
03/17/2025-04/13/2025

Hospital Monthly Important Message (Posted 3/17/25)
03/05/2025-03/07/2025

Attention All Providers: Emergency Extended Down Time Notification (Posted 3/5/25)
02/26/2025-05/01/2025

Attention Pharmacies, Physicians, Nurse Practitioners, Nurse Midwives, Physician Assistants: GLP-1 Diagnosis Code Reminder (Posted 2/26/25)
02/24/2025-06/01/2025

Attention Chronic Disease Hospitals: Chronic Disease Hospital Reimbursement Public Notice (Posted 2/24/25)
02/21/2025-07/30/2025

Attention Home Health Agencies: REMINDER OF UPCOMING COPE/CONFIDENT CAREGIVER AND CAPABLE PROVIDER FORUMS (Posted 2/21/25)
02/18/2025-05/01/2025

Attention All Provider Types and Specialties: IMPORTANT REMINDER CONCERNING OWNERSHIP CHANGES: DUE TO BOARD CHANGES, STOCK EXCHANGE/SALE, PRACTICE SALE, CHANGES IN LEADERSHIP AND ALL OTHER TRANSACTIONS THAT CHANGE THE OWNERSHIP OR CHANGE ANY OWNERSHIP OF 5% OR GREATER (Posted 2/18/25)
02/14/2025-03/16/2025

Hospital Monthly Important Message (Posted 2/14/25)
02/11/2025-05/28/2025

ATTENTION Obstetrics & Gynecology, Family Practice Physicians, Physician Assistants, APRNs and Women's Health APRNs, Certified Nurse Midwives and Doulas: UPDATED Frequently Asked Questions (FAQ): Connecticut Maternity Bundle Billing and Claims (Posted 2/11/25)
02/11/2025-07/30/2025

ATTENTION ELECTRONIC BILLERS AND TRADING PARTNERS: Change to Electronic Data Interchange Requirements (Posted 2/11/25)
02/10/2025-07/15/2025

Attention Home Health Agencies: UPCOMING COPE/CONFIDENT CAREGIVER AND CAPABLE PROVIDER FORUMS (Posted 2/10/25)
02/10/2025-03/15/2025

Attention All Providers: Provider Satisfaction Survey Reminder (Posted 2/10/25)
02/06/2025-05/01/2025

Attention Home Health Providers: Electronic Visit Verification (EVV) Updates regarding Third Party Liability (TPL) Billing for Dually Eligible Clients - as of February 6, 2025
02/03/2025-05/01/2025

Attention Outpatient Hospital Providers: ACTION REQUIRED - Outpatient Hospital Certification Letter Upload Instructions and Billing Reminder (Posted 2/3/25)
01/30/2025-04/01/2025

Attention Outpatient Hospitals: CMAP Addendum B Updated (January 1, 2025) (Posted 1/30/25)
01/27/2025-06/01/2025

Attention All Providers: 2024 1099s Available on CMAP Web Site (Posted 1/27/25)
01/17/2025-02/13/2025

Hospital Monthly Important Message (Posted 1/17/25)
  
+ 2024 Important Messages Archived
  
+ 2023 Important Messages Archived
  
+ 2022 Important Messages Archived
  
+ 2021 Important Messages Archived
  
+ 2020 Important Messages Archived
  
+ 2019 Important Messages Archived
  
+ 2018 Important Messages Archived
  
+ 2017 Important Messages Archived
  
+ 2016 Important Messages Archived
  
+ 2015 Important Messages Archived
  
+ 2014 Important Messages Archived
  
+ 2013 Important Messages Archived
  
- 2026 RA Banner Announcements Archived
Banner Effective DateProvidersBanner Page Announcement
01/09/2026-01/16/2026Attention Select ProvidersAttention Select Providers. REPROCESSED: All EVV claims processed from 12/23/2025 up to 01/06/2026 at 5:48 am were triggering Explanation of Benefit (EOB) codes 3327 (i.e., Confirmed Visit Not Found), 3328 (i.e., Confirmed Visit Units are Exceeded), 3331 (i.e., Non-Waiver Confirmed Visit Not Found), and 3332 (i.e., Non Waiver Confirmed Visit Units are Exceeded) due to a Sandata visit file issue. These claims were identified and reprocessed during the same claim cycle, and will appear on the January 14th, 2026 Remittance Advice (RA) with an Internal Control Number (ICN) beginning with region codes 27 or 52.
01/09/2026-01/16/2026Attention All ProvidersAttention All Providers. PROVIDER FILE MAINTENANCE: In order to maintain the accuracy and completeness of the Connecticut Medical Assistance Program (CMAP) network, we are requesting all providers update their provider file on a regular basis. The information that you provide is presented in the on-line provider directory at www.ct.gov/husky. Thousands of members statewide rely on the accuracy of this source of information to find a suitable health care provider. Inaccurate addresses, phone numbers, and names may affect a member's ability to contact you. To update your provider profile, the main account administrator can log into their secure Web account from the www.ctdssmap.com Web site and click on the "Demographic Maintenance" tab. Once on the Demographic Maintenance page, the provider can select from options listed as links below the Demographic Maintenance header panel. For instance, you can update your address* if you happen to move to a new location; all you have to do is click on the "Location Name Address" link, select the address to be updated, click on the "Maintain Address" button to type in the new address and then save your changes. You can also add or remove performing providers to your group practice as applicable by clicking on "Maintain Organization Members". For detailed instructions, please refer to Section 10.18 "Provider Demographic Maintenance" in Chapter 10 of the Provider Manual. The chapter is available from the Web site www.ctdssmap.com by clicking on "Publications" under Information, scrolling down to Provider Manuals and then clicking on "Web Portal/AVRS". Providers may contact the Provider Assistance Center at 1-800-842-8440 between the hours of 8:00 AM to 5:00 PM Monday through Friday if further assistance is needed in updating the information from their secure Web portal account. *There are special instructions for PCMH providers and licensed facilities such as hospitals, pharmacies, and clinic providers for updating their service location or alternate service location addresses. Please refer to the warning messages on the Web pages, as well as Chapter 10 for additional information.
01/09/2026-01/16/2026Attention Select ProvidersAttention Select Providers. REPROCESSED THIS CYCLE: Gainwell Technologies has identified and reprocessed claims which initially processed and paid under a temporary client ID as described in Provider Bulletin 2014-29. The impacted claims were reprocessed to reflect the client's true (permanent) 9-digit Connecticut Medical Assistance Program (CMAP) ID. The claims which processed under a temporary client ID will be recouped and appear on the January 14th, 2026 Remittance Advice (RA) with an Internal Control Number (ICN) beginning with region code 52 and Explanation of Benefits (EOB) code 8239 "ACA CLIENT TEMP ID REPLACED WITH CMAP ID. NEW CLAIM WILL BE SYSTEMATICALLY GENERATED". New claims will also appear on the January 14th, 2026 RA with an ICN beginning with region code 27.
  
+ 2025 RA Banner Announcements Archived
  
+ 2024 RA Banner Announcements Archived
  
+ 2023 RA Banner Announcements Archived
  
+ 2022 RA Banner Announcements Archived
  
+ 2021 RA Banner Announcements Archived
  
+ 2020 RA Banner Announcements Archived
  
+ 2019 RA Banner Announcements Archived
  
+ 2018 RA Banner Announcements Archived
  
+ 2017 RA Banner Announcements Archived
  
+ 2016 RA Banner Announcements Archived
  
+ 2015 RA Banner Announcements Archived
  
+ 2014 RA Banner Announcements Archived
  
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