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Important Messages

RA Banner Announcements
Banner Effective DateProvidersBanner Page Announcement
04/18/2019-04/26/2019Attention Select Skilled Nursing FacilitiesAttention Select Skilled Nursing Facilities. RECOUPMENT TRANSACTIONS: The Department of Social Services (DSS) has completed a Centers for Medicare & Medicaid Services (CMS) financial transaction settlement in the April 18, 2019 claims cycle. The recoupments are related to a Skilled Nursing Facility settlement with CMS and will appear on your April 23, 2019 Remittance Advice (RA) under Accounts Receivable with reason code 8407 "CMS Settlement".
04/18/2019-04/26/2019Attention Ambulance ProvidersAttention Ambulance Providers. ATTENTION AMBULANCE PROVIDERS: Per provider bulletin 2019-05 titled Vehicle Registration Information Requirements, effective March 1, 2019, the Department of Social Services (DSS) requires all in-state ambulance providers to have vehicle registration information on file. In-state ambulance providers will be required to have a valid Vehicle Identification Number (VIN) on all registered vehicles and will need to provide that information to DXC Technology. Failure to provide the ambulance's current VIN(s) will cause the ambulance provider to be dis-enrolled from the Connecticut Medical Assistance Program (CMAP) on May 1, 2019 and claims will not be processed after the dis-enrollment date. The ambulance provider will then be required to re-enroll with CMAP. As of May 1, 2019, DSS will be validating registrations directly with the Connecticut Department of Motor Vehicles (DMV). All ambulance providers need to make sure their vehicles' registrations remain current with the DMV, failure to remain current will cause the ambulance provider to be dis-enrolled from CMAP. Ambulance providers can provide their VIN(s) for their fleet of ambulances by logging on to their Secure Web portal account at and using the "Maintain Vehicle Information" panel. Please refer to provider bulletin 2019-05 for further instructions.
04/18/2019-04/26/2019Attention Select ProvidersAttention Select Providers. PCMH REPROCESS: Providers enrolled in the Person-Centered Medical Home Initiative (PCMH) were enrolled with retroactive effective dates or were approved for changes in PCMH level or site address with retroactive effective dates. Claims which processed prior to the completion of the provider's PCMH enrollment or level/site address change were not paid with the PCMH differential payment rate and have now been reprocessed to include that amount. For any providers with retroactive site terminations, claims which processed with the PCMH differential payment rate have now been reprocessed without that amount. The impacted claims have been identified and reprocessed and will appear on your April 23, 2019 Remittance Advice (RA) with an Internal Control Number (ICN) beginning with region code 55.

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