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Important Messages

RA Banner Announcements
Banner Effective DateProvidersBanner Page Announcement
10/18/2019-10/25/2019Attention Ambulance ProvidersAttention Ambulance Providers. ATTENTION AMBULANCE PROVIDERS: Per provider bulletin 2019-05 titled Vehicle Registration Information Requirements, effective March 1, 2019, the Department of Social Services (DSS) requires all in-state ambulance providers to have vehicle registration information on file. In-state ambulance providers are required to have a valid Vehicle Identification Number (VIN) on all registered vehicles and will need to provide that information to DXC Technology. Failure to provide the ambulance's current VIN(s) will cause the ambulance provider to be dis-enrolled from the Connecticut Medical Assistance Program (CMAP) as of November 1, 2019 and claims for dates of service November 1, 2019 and forward will be denied. The ambulance provider will then be required to re-enroll with CMAP. To date, our records show that you do not currently have any active VINs on file. Ambulance providers can submit their VIN(s) for their fleet of ambulances by logging on to their Secure Web portal account at and using the "Maintain Vehicle Information" panel. Please refer to provider bulletin PB 2019-05 for further instructions.
10/18/2019-10/25/2019Attention Home Health ProvidersAttention Home Health Providers. HOME HEALTH PROVIDER REFRESHER WORKSHOP: Home Health Providers are encouraged to attend the Home Health Refresher Workshop. This workshop is provided to all CMAP enrolled Home Health providers free of charge and addresses such topics as Electronic Visit Verification (EVV) Updates, 2019 Program Updates, Medicare Cost Avoidance and Home Health Audit. Training sessions on October 25th and October 29th are available. For more details and to register for this free training, please navigate to, select Provider Training in the Provider Quick Links box then select Home Health Refresher Workshop Invitation.
10/18/2019-10/25/2019Attention Select ProvidersAttention Select Providers. REPROCESSED THIS CYCLE: DXC Technology has identified a claims processing issue where details on certain claims were denied in error for EOB 4963 -"Gender is restricted for procedure code under provider contract" and/or EOB 4801 -"Procedure is not covered. Check Prior Authorization, FTC, Referring Provider, Quantity Restrictions". The impacted claims have been reprocessed and will appear on your October 23, 2019 Remittance Advice (RA) with an Internal Control Number (ICN) beginning with region code 52 or 27.

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