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Important Messages
 

Hospital Monthly Important Message (Posted 10/10/25)

Attention Certified Dietitian Nutritionists, Physicians, Physician Assistants, Certified Nurse Midwives, Advanced Practice Registered Nurses, Federally Qualified Health Centers, Outpatient Hospitals, and Rehabilitation Clinics: Updates to Table 26 for Medical Nutrition Therapy (MNT) Services (Posted 10/9/25)

Attention Inpatient Hospital Providers: Community Health Network of Connecticut Inc. (CHNCT) Inpatient Elective Authorizations (Posted 10/7/25)

Attention All Providers: UPDATED Public Comment Open for CT's Application for Rural Health Transformation Program (Posted 9/29/25)

Attention All Providers: LifeScan Diabetic Supply Products (Posted 9/18/25)

Attention All Providers: Public Comment Open for CT's Application for Rural Health Transformation Program (Posted 9/17/25)

Attention Home Health Agencies: Update on Care of Older People in their Environment (COPE)/Confident Caregiver (Posted 9/8/25)

Attention Occupational Therapist (OT) Groups and Individual OTs: Sign up to become a Care of Older People in their Environment (COPE)/Confident Caregiver provider (Posted 9/8/25)

Attention Acquired Brain Injury (ABI), Autism, Connecticut Home Care (CHC), Mental Health (MH), and Personal Care Assistant (PCA) Waiver Service Providers and Home Health Providers: Electronic Visit Verification (EVV) Reminder: How to Contact Sandata Customer Care (Posted 8/6/25)

Attention Outpatient Hospitals: CMAP Addendum B Updated (July 1, 2025) (Posted 7/31/25)

Attention Physicians, Physician Assistants, Advanced Practice Registered Nurses, Certified Nurse-Midwives, Medical Clinics and Federally Qualified Health Centers: REMINDER: Connecticut Medical Assistance Program (CMAP) Coverage of Behavioral Health Screenings in Primary Care (Posted 7/21/25)

Attention Home Health Agencies: 10% Rate Add-On Extended for COPE, Confident Caregiver, and CAPABLE Services through September 30, 2025 (Posted 6/26/25)

Attention Ophthalmologists, Optometrists, Opticians, Outpatient Hospitals, and Hearing Aid Providers: Children's Health Insurance Program/HUSKY B Services - Elimination of Allowances for Eyeglasses and Hearing Aids - DSS Payment in Full (Posted 6/25/25)

Attention Physicians, Physician Assistants, APRNs, Certified Nurse Midwives and Doulas: Frequently Asked Questions (FAQ): Connecticut Maternity Bundle Billing and Claims (Posted 5/29/25)

Attention ICF/IID Providers: Supplemental Public Notice (Posted 5/20/25)

Attention Acquired Brain Injury (ABI), Autism, CT Home Care (CHC), Personal Care Assistance (PCA) Waiver Service Providers and Community First Choice (CFC) Support and Planning (S&P) Coach Service Providers: IMPORTANT Information on the Medicaid Provider Re-enrollment Process (Posted 5/8/25)

Attention Substance Use Disorder (SUD) Ambulatory Providers: SUD Ambulatory Certification Letter Upload Instructions and Billing Reminder - Updated November 7, 2024 (Posted 11/7/24)

Procedures for Updating Client Third Party Liability Information NEW HMS Phone Number: 1-866-252-0671 (Posted 6/7/23)

HUSKY Health Primary Care Payment Program Extension Notification


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RA Banner Announcements
 
Banner Effective DateProvidersBanner Page Announcement
10/24/2025-10/31/2025Attention All ProvidersAttention All Providers. PROVIDER FILE MAINTENANCE: In order to maintain the accuracy and completeness of the Connecticut Medical Assistance Program (CMAP) network, we are requesting all providers update their provider file on a regular basis. The information that you provide is presented in the on-line provider directory at www.ct.gov/husky. Thousands of members statewide rely on the accuracy of this source of information to find a suitable health care provider. Inaccurate addresses, phone numbers, and names may affect a member's ability to contact you. To update your provider profile, the main account administrator can log into their secure Web account from the www.ctdssmap.com Web site and click on the "Demographic Maintenance" tab. Once on the Demographic Maintenance page, the provider can select from options listed as links below the Demographic Maintenance header panel. For instance, you can update your address* if you happen to move to a new location; all you have to do is click on the "Location Name Address" link, select the address to be updated, click on the "Maintain Address" button to type in the new address and then save your changes. You can also add or remove performing providers to your group practice as applicable by clicking on "Maintain Organization Members". For detailed instructions, please refer to Section 10.18 "Provider Demographic Maintenance" in Chapter 10 of the Provider Manual. The chapter is available from the Web site www.ctdssmap.com by clicking on "Publications" under Information, scrolling down to Provider Manuals and then clicking on "Web Portal/AVRS". Providers may contact the Provider Assistance Center at 1-800-842-8440 between the hours of 8:00 AM to 5:00 PM Monday through Friday if further assistance is needed in updating the information from their secure Web portal account. *There are special instructions for PCMH providers and licensed facilities such as hospitals, pharmacies, and clinic providers for updating their service location or alternate service location addresses. Please refer to the warning messages on the Web pages, as well as Chapter 10 for additional information.
10/24/2025-10/31/2025Attention Select ProvidersAttention Select Providers. Certification Update Needed: Letters will be sent indicating your new certification dates. Please act promptly if you plan to continue to provide American Society of Addiction Medicine (ASAM) services. Your current certifications will end as of 11/15/2025 and you will begin to receive claim denials. Upon receiving your written notice of certification, you must enter the appropriate certification(s) to the provider's secure Web Portal Demographic Maintenance panel and upload your letter. This must be completed on or before your current certification end date to prevent claim payment denials. An Important Message was sent on November 7, 2024 detailing the certification letter upload instructions. To locate this Important Message please go to www.ctdssmap.com, Important Messages are located directly on the home page. Please make sure you are entering the correct certification into the portal. Certification types impacted: Partial Hospitalization (PH), Withdrawal Management 1 (W1), or Intensive Outpatient (IO).
10/24/2025-10/31/2025Attention Select ProvidersAttention Select Providers. REPROCESSED THIS CYCLE: Per direction from the Department of Social Services (DSS), Gainwell Technologies has been holding claims with dates of service of July 4, 2025 and later, in order to make changes to comply with HR-1. These claims have been reprocessed. Since the original submitted claim had not yet been finalized (did not yet appear on a Remittance Advice (RA), both the original claim and the reprocessed claim will appear on your October 28, 2025, Remittance Advice (RA). The reprocessed clam will have an Internal Control Number (ICN) beginning with region code 52.


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