Skip to main content
Page: Information

CT Medical Assistance Program Home

Help Site: C
Login
Skip to Information Subsystem Menu
  • Home
    • Site Map
    • About Us
  • Information
    • Publications
    • Links
    • HIPAA
    • Messages Archive
  • Provider
    • Provider Enrollment
    • Provider Re-Enrollment
    • Provider Enrollment Tracking
    • Provider Matrix
    • Provider Services
    • Provider Search
    • Drug Search
    • Provider Fee Schedule Download
    • OOS Instructions/Information
    • Fingerprint Criminal Background Check Info
    • E-mail Subscription
    • Secure Site
  • Trading Partner
    • Trading Partner Enrollment/Profile
    • EDI
  • Pharmacy Information
  • Hospital Modernization
  • Telehealth Information
  • Electronic Visit Verification
    • New Provider Information
    • At Your Fingertips Tip Sheets
    • General Program Information and FAQ's
    • Important Documentation
    • Training Publications and Videos
    • Archived Information
  • Home
  • Publications
  • Links
  • HIPAA
  • Messages Archive
 
Information Book Logo
 

Important Messages

 

Attention Autism Spectrum Disorder (ASD) Service Providers: ASD Provider Enrollment vs. Carelon Qualification - Roles and Requirements (Posted 7/9/26)

Attention All Providers, Trading Partners and Drug Labelers: Open Office Hours for Multi-Factor Authentication /Security Questions; Multi-Factor Authentication Mandated Enrollment on August 1, 2026; Security Question Updates, Notifications (Posted 7/7/26)

Attention Hospital Providers: Adjustments to Inpatient and Outpatient Hospital Supplemental Payments, Disproportionate Share Hospital (DSH) Payments, and Practitioner Supplemental Payments Public Notice (Posted 6/30/26)

Attention Nursing Facility Providers: Nursing Facility Reimbursement Public Notice (Posted 6/16/26)

Attention All Providers, Trading Partners and Drug Labelers: Recent Security Update Reminder - Security Question Updates, Notifications and Multi-Factor Authentication Enrollment for Master Users and Clerks (Posted 6/16/26)

Hospital Monthly Important Message (Posted 6/15/26)

Attention Connecticut Home Care and Personal Care Assistant Waiver Adult Family Living Providers: The Future of the Adult Family Living (AFL) Service in Connecticut Meeting - June 18, 2026 (Posted 5/29/26)

Attention Outpatient Hospitals: CMAP ADDENDUM B Updated (April 22, 2026) (Posted 4/22/26)

Attention All Providers: AI/Bot/Automated Calls (Posted 4/2/26)

Attention Physicians, Physician Assistants, APRNs, Certified Nurse Midwives and Doulas: UPDATED: Frequently Asked Questions (FAQ): Connecticut Maternity Bundle Billing and Claims (Posted 1/30/26)

Attention All Providers and Trading Partners: Reminder for Accessing the www.ctdssmap.com Web site (Posted 12/9/25)

Procedures for Updating Client Third Party Liability Information NEW HMS Phone Number: 1-866-252-0671 (Posted 6/7/23)

HUSKY Health Primary Care Payment Program Extension Notification


Click here for Archived Messages


 
RA Banner Announcements
 
Banner Effective DateProvidersBanner Page Announcement
07/10/2026-07/17/2026Attention Select ProvidersAttention Select Providers. REPROCESSED THIS CYCLE: Gainwell Technologies has identified and reprocessed claims which were initially processed and paid under a temporary client ID as described in Provider Bulletin 2014-29. The impacted claims were reprocessed to reflect the client's true (permanent) 9-digit Connecticut Medical Assistance Program (CMAP) ID. The claims which processed under a temporary client ID will be recouped and appear on the July 15, 2026 Remittance Advice (RA) with an Internal Control Number (ICN) beginning with region code 52 and Explanation of Benefits (EOB) code 8239 "ACA CLIENT TEMP ID REPLACED WITH CMAP ID. NEW CLAIM WILL BE SYSTEMATICALLY GENERATED". New claims will also appear on the July 15, 2026 RA with an ICN beginning with region code 27.
07/10/2026-07/17/2026Attention All ProvidersAttention All Providers. PROVIDER FILE MAINTENANCE: In order to maintain the accuracy and completeness of the Connecticut Medical Assistance Program (CMAP) network, we are requesting all providers update their provider file on a regular basis. The information that you provide is presented in the on-line provider directory at www.ct.gov/husky. Thousands of members statewide rely on the accuracy of this source of information to find a suitable health care provider. Inaccurate addresses, phone numbers, and names may affect a member's ability to contact you. To update your provider profile, the main account administrator can log into their secure Web account from the www.ctdssmap.com Web site and click on the "Demographic Maintenance" tab. Once on the Demographic Maintenance page, the provider can select from options listed as links below the Demographic Maintenance header panel. For instance, you can update your address* if you happen to move to a new location; all you have to do is click on the "Location Name Address" link, select the address to be updated, click on the "Maintain Address" button to type in the new address and then save your changes. You can also add or remove performing providers to your group practice as applicable by clicking on "Maintain Organization Members". For detailed instructions, please refer to Section 10.18 "Provider Demographic Maintenance" in Chapter 10 of the Provider Manual. The chapter is available from the Web site www.ctdssmap.com by clicking on "Publications" under Information, scrolling down to Provider Manuals and then clicking on "Web Portal/AVRS". Providers may contact the Provider Assistance Center at 1-800-842-8440 between the hours of 8:00 AM to 5:00 PM Monday through Friday if further assistance is needed in updating the information from their secure Web portal account. *There are special instructions for PCMH providers and licensed facilities such as hospitals, pharmacies, and clinic providers for updating their service location or alternate service location addresses. Please refer to the warning messages on the Web pages, as well as Chapter 10 for additional information.


Click here for Archived RA Banner Announcements

Need Help?

  • Provider Assistance Center
    toll free at 1-800-842-8440
    1-866-604-3470
    (alternate TTY/TDD line)

  • Client Assistance Center
    toll free at 1-866-409-8430
    1-866-604-3470
    (alternate TTY/TDD line)

  • Pharmacy Prior Authorization
    Assistance Center
    toll free at 1-866-409-8386
    1-866-604-3470
    (alternate TTY/TDD line)

Email Subscription

  • Register/Update Email Subscription
Home    CT.gov Home    Site Map    About Us    Feedback