DSS Telephone Numbers
 
 
Department Phone Number
Medical Operations Provider Relations (860) 424-5166
Connecticut Home Care Program for Elders 1-800-445-5394
CONNECT Card Information 1-800-385-4052
Third Party Liability (all inquiries) (860) 424-5977 or (860) 424-5777
PHARMACY PROGRAMS
CADAP Eligibility Information 1-800-233-2503
CADAP Program Information (860) 424-5150
CADAP Serostim Prior Authorization 1-800-233-2503
Fax: (860) 424-4822
ConnPACE Eligibility Information 1-800-423-5026
ConnPACE Program Information (860) 424-5150
(860) 424-5615
(860) 424-4809
Drug Rebate Information (860) 424-5150
Pharmacy Program Information (860) 424-5150

Pharmacy Synagis Prior Authorization

(toll free) 1-866-615-9475
Fax (860) 563-1650
CLIENT ELIGIBILITY ISSUES
DSS Regional Offices Phone (P) and Fax (F) Numbers and Addresses  
Bridgeport Office
925 Housatonic Avenue
Bridgeport, CT 06606-5700
(P) (203) 551-2700
(F) (203) 579-6790
Danbury Office
342 Main Street
Danbury, CT 06810-5833
(P) (203) 207-8900
(F) (203) 207-8970
Hartford Office
3580 Main Street
Hartford, CT 06120-1187
(P) (860) 723-1000
(F) (860) 566-7144
Manchester Office
699 East Middle Turnpike
Manchester, CT 06040-3707
(P) (860) 647-1441
(F) (860) 647-5888
Middletown Office
117 Main Street Extension
Middletown, CT 06457-3843
(P) (860) 704-3100
(F) (860) 704-3057
New Britain Office
30 Christine Lane
New Britain, CT 06051-4121
(P) (860) 612-3400
(F) (860) 612-3505
New Haven Office
194 Bassett Street
New Haven, CT 06511-1059
(P) (203) 974-8000
(F) (203) 789-6930
Norwich Office
279 Main Street
Norwich, CT 06360-5876
(P) (860) 823-5000
(F) (860) 823-5199
Stamford Office
1642 Bedford Street
Stamford, CT 06905-4731
(P) (203) 251-9300
(F) (203) 251-9310
Torrington Office
62 Commercial Boulevard
Torrington, CT 06790-5095
(P) (860) 496-6900
(F) (860) 496-6977
Waterbury Office
249 Thomaston Avenue
Waterbury, CT 06702-1397
(P) (203) 597-4000
(F) (203) 597-4048
Willimantic Office
676 Main Street
Willimantic, CT 06226-2702
(P) (860) 465-3500
(F) (860) 465-3557

*For client eligibility contact information for HUSKY B and Charter Oak clients, please refer to the Other Organizations Directory link.

Towns Served In DSS Regions
NORTHERN REGIONNORTHERN REGION (Cont'd)SOUTHERN REGION
Hartford OfficeWillimantic Sub-OfficeMiddletown Office
AvonAshfordChester
BloomfieldBrooklynClinton
CantonCanterburyCromwell
East GranbyChaplinDeep River
FarmingtonColumbiaDurham
GranbyCoventryEast Haddam
HartfordEastfordEast Hampton
NewingtonHamptonEssex
Rocky HillKillinglyGuilford
SimsburyMansfieldHaddam
SuffieldPlainfieldKillingworth
West HartfordPomfretLyme
WethersfieldPutnamMadison
WindsorScotlandMeriden
Windsor LocksSterlingMiddlefield
 ThompsonMiddletown
Manchester Sub-OfficeUnionOld Lyme
AndoverWillimanticOld Saybrook
BoltonWillingtonPortland
East HartfordWindhamWestbrook
East WindsorWoodstock 
Ellington New Haven Office
Enfield Ansonia
Glastonbury Bethany
Hebron Branford
Manchester Derby
Marlborough East Haven
Somers Hamden
South Windsor Milford
Stafford New Haven
Tolland North Branford
Vernon North Haven
  Orange
New Britain Sub-Office Seymour
Berlin Shelton
Bristol Wallingford
Burlington West Haven
New Britain Woodbridge
Plainville  
Plymouth  
Southington  
SOUTHERN REGION (Cont'd)WESTERN REGION WESTERN REGION (Cont'd)
   
Norwich OfficeBridgeport OfficeTorrington Sub-Office
BozrahBridgeportBarkhamsted
ColchesterEastonBethlehem
East LymeFairfieldCanaan
FranklinMonroeColebrook
GriswoldNorwalkCornwall
GrotonStratfordGoshen
LebanonTrumbullHartland
LedyardWestonHarwinton
LisbonWestportKent
Montville Litchfield
New LondonDanbury Sub-OfficeMorris
North StoningtonBethelNew Hartford
NorwichBridgewaterNorfolk
PrestonBrookfieldNorth Canaan
SalemDanburyRoxbury
SpragueNew FairfieldSalisbury
StoningtonNew MilfordSharon
VoluntownNewtownThomaston
WaterfordReddingTorrington
 RidgefieldWarren
 ShermanWashington
  Winchester
 Stamford Sub-OfficeWoodbury
 Darien 
 Greenwich 
 New Canaan 
 Stamford 
 Wilton 
   
 Waterbury Office 
 Beacon Falls 
 Cheshire 
 Middlebury 
 Naugatuck 
 Oxford 
 Prospect 
 Southbury 
 Waterbury 
 Watertown 
 Wolcott