The Pharmacy Prior Authorization Assistance Center is responsible for processing all drug-related prior authorization requests from pharmacy or physician providers. The Pharmacy Prior Authorization Assistance Center receives and makes determination on all pharmacy prior authorization requests via calls, fax, or via the Provider Secure Web Portal at www.ctdssmap.com. The Pharmacy Prior Authorization Assistance Center is available twenty-four hours a day, seven days a week by calling 1-866-409-8386.
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