DSS Mailing Addresses
 
Gainwell Technologies is the first contact for provider issues, questions and request for assistance. DSS is responsible for the administration of the Connecticut Medical Assistance Program and determining reimbursement rates and policy. Written correspondence relating to the areas listed below should be sent to DSS at the corresponding address.
 
Area to Contact DSS Address
Administrative Hearings & Appeals Department of Social Services
Office of Administrative Hearings & Appeals
55 Farmington Ave
Hartford, CT 06105
Policy and Regulations
(If a provider has questions about program policies outlined in Chapters 2 and 7 of the Provider Manual or subsequent policy transmittals)
Department of Social Services
Policy and Regulations
Medical Care Administration
55 Farmington Ave
Hartford, CT 06105
Certificate of Need and Rate Setting Department of Social Services
Certificate of Need and Rate Setting
55 Farmington Ave
Hartford, CT 06105
Connecticut Behavioral Health Partnership Department of Social Services
Connecticut Behavioral Health Partnership
55 Farmington Ave
Hartford, CT 06105
Connecticut Dental Health Partnership Department of Social Services
Connecticut Dental Health Partnership
55 Farmington Ave
Hartford, CT 06105
Connecticut Home Care Program for Elders Department of Social Services
Connecticut Home Care Program for Elders
55 Farmington Ave
Hartford, CT 06105
Duplicating Unit
(See the Provider Manual for available forms, i.e. Chapter 5)
Department of Social Services
Duplicating Unit
55 Farmington Ave
Hartford, CT 06105
Resources and Recovery Division (Including Third Party Liability) Department of Social Services
Resources and Recovery Division
55 Farmington Ave
Hartford, CT 06105
Provider Relations Department of Social Services
Provider Relations
55 Farmington Ave
Hartford, CT 06105
Pharmacy Unit Department of Social Services
Pharmacy Unit
Medical Operations
55 Farmington Ave
Hartford, CT 06105