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- 2020 RA Banner Announcements Archived
Banner Effective DateProvidersBanner Page Announcement
02/07/2020-02/14/2020Attention All ProvidersAttention All Providers. REPROCESSED THIS CYCLE: DXC Technology has identified and reprocessed claims which initially processed and paid under a temporary client ID as described in Provider Bulletin 2014-29. The claims were reprocessed to reflect the client's true (permanent) 9-digit Connecticut Medical Assistance Program (CMAP) ID. The claims which processed under a temporary client ID will be recouped and appear on the February 11, 2020 Remittance Advice (RA) with an Internal Control Number (ICN) beginning with region code 52 and Explanation of Benefits (EOB) code 8239 "ACA CLIENT TEMP ID REPLACED WITH CMAP ID. NEW CLAIM WILL BE SYSTEMATICALLY GENERATED". The new claims will also appear on the February 11, 2020 RA with an ICN beginning with region code 27.
02/07/2020-02/14/2020Attention All ProvidersAttention All Providers. 2019 1099s Now Available on Web: The Department of Social Services (DSS) and DXC Technology are pleased to announce that beginning January 29, 2020, providers are now able to download their 2019 1099s from the www.ctdssmap.com Web site. This functionality is available for all Master Users and any subordinate clerk accounts who have access to download PDF Remittance Advice files. The 2019 1099s were also mailed to providers on January 23, 2020. Providers wishing to download their 2019 1099 from www.ctdssmap.com would do so by logging into their secure Web portal account, selecting Trade Files then download. Providers must then click on the 1099s selection located at the top of the drop-down menu. Users would then scroll down and select the 2019 1099 from the "Current Files Available for Download" panel. The retention period for 1099s on the secure Web portal account will be three (3) years. Providers are encouraged to download and save a local copy of the 1099s as after three (3) years, the downloadable files will be removed and no longer available.
02/07/2020-02/14/2020Attention All ProvidersAttention All Providers. HANDICAP ACCESSIBLE INDICATOR: The Department of Social Services (DSS) is working on an effort to update the public facing provider directory. In reviewing the data from your enrollment/reenrollment application, we determined that the Handicap Accessible indicator defaults to 'no' if left unanswered/incomplete. In an effort to avoid inaccurate or incomplete information being displayed for your facility/practice, we are requesting all providers log into the provider portal and review their service location address and corresponding handicap accessible information. To update your provider profile, the main account administrator can log into their secure Web account from the www.ctdssmap.com Web site and click on the "Demographic Maintenance" tab. Once on the Demographic Maintenance page, the provider can select from options listed as links below the Demographic Maintenance header panel. For detailed instructions, please refer to Section 10.18 "Provider Demographic Maintenance" in Chapter 10 of the Provider Manual. The chapter is available from the Web site www.ctdssmap.com by clicking on "Publications" under Information, scrolling down to Provider Manuals and then clicking on "Web Portal/AVRS". You may contact the Provider Assistance Center at 1-800-842-8440 between the hours of 8:00 AM to 5:00 PM Monday through Friday if further assistance is needed in updating the information from your secure Web account.
01/24/2020-01/31/2020Attention Select ProvidersAttention Select Providers. PCMH REPROCESS: Providers enrolled in the Person-Centered Medical Home Initiative (PCMH) were enrolled with retroactive effective dates or were approved for changes in PCMH level or site address with retroactive effective dates. Claims which processed prior to the completion of the provider's PCMH enrollment or level/site address change were not paid with the PCMH differential payment rate and have now been reprocessed to include that amount. For any providers with retroactive site terminations, claims which processed with the PCMH differential payment rate have now been reprocessed without that amount. The impacted claims have been identified and reprocessed and will appear on your January 29, 2020 Remittance Advice (RA) with an Internal Control Number (ICN) beginning with region code 55.
01/10/2020-01/17/2020Attention All ProvidersPROVIDER FILE MAINTENANCE: The Department of Social Services (DSS) is working on an effort to update the public facing provider directory. In reviewing the data from your enrollment/reenrollment application, we determined that the Handicap Accessible indicator defaults to 'no' if left unanswered/incomplete. In an effort to avoid inaccurate or incomplete information being displayed for your facility/practice, we are requesting all providers log into the provider portal and review their service location address and corresponding handicap accessible information. To update your provider profile, the main account administrator can log into their secure Web account from the www.ctdssmap.com Web site and click on the "Demographic Maintenance" tab. Once on the Demographic Maintenance page, the provider can select from options listed as links below the Demographic Maintenance header panel. For detailed instructions, please refer to Section 10.18 "Provider Demographic Maintenance" in Chapter 10 of the Provider Manual. The chapter is available from the Web site www.ctdssmap.com by clicking on "Publications" under Information, scrolling down to Provider Manuals and then clicking on "Web Portal/AVRS". You may contact the Provider Assistance Center at 1-800-842-8440 between the hours of 8:00 AM to 5:00 PM Monday through Friday if further assistance is needed in updating the information from your secure Web account.
01/10/2020-01/17/2020Attention All ProvidersAttention All Providers. REPROCESSED THIS CYCLE: DXC Technology has identified and reprocessed claims which initially processed and paid under a temporary client ID as described in Provider Bulletin 2014-29. The claims were reprocessed to reflect the client's true (permanent) 9-digit Connecticut Medical Assistance Program (CMAP) ID. The claims which processed under a temporary client ID will be recouped and appear on the January 14, 2020 Remittance Advice (RA) with an Internal Control Number (ICN) beginning with region code 52 and Explanation of Benefits (EOB) code 8239 "ACA CLIENT TEMP ID REPLACED WITH CMAP ID. NEW CLAIM WILL BE SYSTEMATICALLY GENERATED". The new claims will also appear on the January 14, 2020 RA with an ICN beginning with region code 27.
  
+ 2019 RA Banner Announcements Archived
  
+ 2018 RA Banner Announcements Archived
  
+ 2017 RA Banner Announcements Archived
  
+ 2016 RA Banner Announcements Archived
  
+ 2015 RA Banner Announcements Archived
  
+ 2014 RA Banner Announcements Archived
  
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