Online Panel Help
Reset Password
This page is linked from the logon page and is a launch page to assist the user in recovering their password. The user will be taken to a page to assist them in self authenticating by answering pre-defined security questions.

Navigation Path: [Provider] - [Secure Site] - [click the Reset Password button on the Login panel]

This page requires entry of the Web User ID. Click on the 'security questions' button to access the security questions which were created during the initial account setup. Once the user enters the correct answers, the new password can be created and confirmed. Upon successful completion, the user is taken to the Secure Web site Account Home page.